Who We Are.

The Team.

Meet Lungi Nyathi


Lungi is a doctor with over 10 years of experience in health funding and managed care. She is passionate about the functional healthcare systems that support good health and excellent healthcare delivery. She wants to re-engineer the supply-side of healthcare using models that create a more beautiful world when one is done.

Meet Shivani Ranchod

Strategic Advisor

Shivani is a healthcare actuary and academic. She is the co-founder and CEO of Percept, a multi-disciplinary consulting firm. She is an outspoken advocate of change in the South African health system, having worked across both the public and private sectors and the supply- and demand-sides of the system.

Meet Linda Holding

Clinical Guardian

Linda is a palliative care-trained doctor, with 20 years of clinical risk management experience. She blends together on-the-ground experience of the health system, a sensitivity and compassion for patients, empathy for how healthcare providers experience the system and practical experience of the funder perspective.

Meet Ursula Torr

Solution Finder

Ursula is all about people. Combine this with actuarial training, deep creativity, and a passion to forge progress for South Africans and you have the key to Ursula’s interest in Alignd. Ursula’s professional background has been in the financial services sector, both risk and investments; and in both, on a technical as well as marketing front.

Meet Ryan Jordan

Blueprint Wizard

Ryan is a versatile manager, consultant and entrepreneur. He has worked in multiple industries, in companies ranging from start-ups to large multinationals in a broad range of industries and countries. He is happiest in the mountains or when working with talented individuals on a new challenge.

Meet Mufaro Chiwara

Problem Solver

Mufaro has a keen desire to improve the world through business. Alignd’s ability to improve the lives of patients, providers and medical funders is exactly the sort of value creation that sparks him. Before joining Alignd, Mufaro was a consultant at our sister company, Percept. Mufaro has an educational background in actuarial science and in entrepreneurship from UCT.

Meet Lejuan Adriaanse

Relationship Manager

Lejuan is a legal professional with 10 years of experience in the healthcare space. As Relationship Manager at Alignd, her key goal is introducing the network to new providers, and assisting existing providers to best serve their patients and improve accessibility to quality palliative healthcare for all. Her compassion for the suffering is what drives her each day to make a difference for the families touched by Alignd.

Meet Dee Delekiso-Koko

Operations Manager

Dee is all about efficiency and improving processes. With 15 years of experience in logistics and engineering, her goal is to create an environment where the Care Partner team can utilise the most streamlined methods to offer the best care to our patients. She has a passion for overall wellness and a heart for people, and her biggest highlight in joining Alignd is finally being able to give back with purpose.

Care partner, Nancy Minnie

Meet Nancy Mini

Care Partner

Nancy Mini is a professional nurse with 35 years’ experience in diverse disciplines of nursing, including oncology and HIV/AIDS. She has a postgraduate diploma in Public Health, and recently completed her postgraduate diploma in Palliative Medicine at the University of Cape Town. Nancy believes Alignd has made it possible for more people to access the benefits that palliative care brings, and hopes more people will take advantage of it early on in their serious illness journey.

Care partner, Kelebongile Phawe

Meet Kelebogile Phawe

Care Partner

Kelebogile has worked for various NGO’s with a focus on increasing access to quality healthcare services for marginalised communities. She’s skilled in providing emotional and supportive counselling to patients and families. In her role as a care partner at Alignd she’s thrilled to be part of a solution to providing access to patient-centred and value-based healthcare.

Care partner, Marcia Chauke

Meet Marcia Chauke

Care Partner

As a social worker (with an Honours degree in Clinical Social Work), Marcia is an advocate for the rights of people in need of care, and for access to palliative care specifically. Marcia has extensive experience in providing psycho-social support in the disability sector and palliative care environment, and she really does want to change people’s lives.

Meet Nicole Booth-Jones

Care Partner

Nicole is a qualified physiotherapist with a deep passion for helping people. After working in a rural hospital setting, she realised that she wanted to be a part of improving healthcare in South Africa. To Nicole, personal connection is everything. By placing high importance on things like empathy and kindness, she aims to make sure that people feel heard and that patients and their families feel supported throughout their journey.

Meet Vanessa Vermeulen

Head of Reporting

Vanessa has a background in actuarial science and statistics. Her experience extends from the technical in nature, to understanding and dealing with direct consumer facing concerns. She understands data, systems, processes, and technical solutions that facilitate delivery of business results and is passionate about creating solutions that have a positive impact on those that use them. She honours working for Alignd, as the work is helping others in their time of need.

Meet Martin Coxon

Product Development Actuary

Martin is an actuary with wide-ranging expertise across insurers and healthcare providers, specialising in analytics and strategic projects. He has a keen understanding of data, how it is constructed, and how to apply data effectively across a wide variety of health insurance domains that range from product design and pricing to marketing and provider selection.

Meet Jessica Proctor

Data Analyst

Jessica believes that kindness is underrated in our busy world. She feels privileged to be a part of Alignd where she is able to combine her passion for problem solving with the vast potential that working as a team offers in order to spread as much kindness into the world as possible. Prior to Alignd, her deep curiosity about the natural world led her to complete a Master’s in Plant Genetics. She spends as much of her free time as possible in nature.

Meet Amiena Moerat

Office Superhero

Amiena means “kind and trustworthy” which are two important aspects in her life. These attributes shine through with every task that she tackles and every person she works with. Being the office superhero, she takes pleasure in assisting the team to be efficient and to deliver quality work.

Meet Tjina Pig

Cancer Survivor

Tjina Pig is the dog in the photo – Tjina is a cancer survivor.

Our Non-Executive Directors.

Meet Radha Govender

Independent Chair of the Board

With more than 20 years of experience in managed health care, and previously GM of Managed Care at Liberty Health, Radha is passionate about ensuring dignity and peace in the end-of-life phase. She is currently completing her Masters in Palliative Medicine (UCT). She holds a B.Pharm and a Post Graduate Diploma in Palliative Medicine.

Meet Chintan Maru

Non-Executive Board Member

Chintan is a medical doctor and public health advocate. He is Managing Director at GDI, where he leads a portfolio of initiatives focused on human-centred health systems. He is also the Founder and CEO of Leapfrog to Value which is advancing the field of value-based care in South Africa, India and beyond. He was previously a consultant in McKinsey & Co’s health systems practice, where he led value-based care reforms in the USA; and advised on public sector delivery transformations in Africa and South Asia.

Njabulo Dube

Meet Njabulo Dube

Non-Executive Board Member

Njabulo holds a Bachelor of Business Science degree in Actuarial Science from UCT, and has completed the coursework component of a Master’s degree in Advanced Analytics and Decision Science. He has worked as a data scientist at Percept Actuaries and Consultants and Alignd bringing together his versatile mix of actuarial and data science skills to build backend systems and a powerful data analytics platform for the Alignd solution.



Alignd brings a unique combination of clinical, financial and analytical skills to bear on the pressing challenges in our health system. Our ambition is a patient-centred and compassionate health system. 



The current system is predicated on a lack of trust, with funders and providers seldom working constructively together. Our aim is to change that.



Our solutions bring together multiple components (benefit design, provider network, patient support, data analytics and a value-based payment mechanism) into a coherent framework.


The Founders.

A Powerful Combination.

Alignd was founded by a multi-disciplinary team bringing together a unique combination of clinical and financial skills, and a wealth of healthcare industry experience. The collaboration of Dr Linda Holding, a palliative-trained doctor with 20 years of clinical risk management experience; Shivani Ranchod, a healthcare actuary and academic; and Victoria Barr, a healthcare economist and senior director at FTI Consulting, was founded on a shared commitment to patient care-centred and cost-effective healthcare. In applying rigorous critical thinking to create effective solutions, we never lost sight of the humanity of patients and healthcare practitioners, which is at the centre of everything we do.

Alignd is a registered Managed Care Organisation (MCO) under the ambit of the Council for Medical Schemes (CMS).

Our Manifesto.

Listen carefully. See clearly. Switch between aerial view and street view. Apply fierce logic. Put aside your preconceptions. Remember that change requires courage. Care deeply about patients and their experience. Do not accept the status quo. Be pragmatic about what you can change. Break bread together. Bring an open heart. Let your humanity shine.  Work consciously. Cultivate your creativity so that we can keep solving complex problems. Ideas are not enough. Expect resistance. Breathe deeply. Seek congruence. Find the middle ground. Share the load. Stand firm. Be decisive and clear. Acknowledge your mistakes. Give yourself a break. Be accountable. Act with integrity. Play open cards. Trust our ability to deliver. Exceed expectations. Be kind.