How we help

For patients

We know the frustration that comes with another bill for treatment, and the mental and emotional exhaustion from making difficult decisions.

For providers

As a palliative care doctor, you will be aware of the many misaligned incentives in the palliative care space.

For funders

Alignd offers an easy-to-implement and innovative managed care solution that will save schemes money and give patients a greater say in the managing of serious illnesses.

For patients

Few things are more overwhelming than navigating the healthcare system with a serious illness, whether you’re the patient or the caregiver. Days are filled with a whirlwind of doctors, tests and appointments, and trying to understand medical terminology. We know the frustration that comes with another bill for treatment, and the mental and emotional exhaustion from making difficult decisions. And all the while, unwanted symptoms and side effects feel unavoidable.

We’ll help you navigate what comes next

Our focus is on physical, emotional and spiritual support to help you and your family cope, and live a better life in the face of your serious illness. Even if you don’t feel you need everything we offer now, enrolling on diagnosis will give you access to what you do need, and easy access in future to more support if it becomes necessary.

You deserve better

You and your family deserve to understand your treatments, medications, and options. You deserve clear, unbiased advice on complex decisions. You deserve to be able to talk openly, and have your goals known and recorded. And you deserve to be treated for more than just your illness. That’s how Alignd can help.

We can help provide relief from illness symptoms – like pain, or trouble sleeping – and we can help you cope with stress of managing a serious illness.

Our specially trained team of doctors, nurses and other professionals are trained to deal with cancer, and we can give you answers in simple language.

We can help you plan for the future and set up an advance care plan or living will.

If you need us to, we have practical resources we can put in place for you at home.

We will support you throughout your illness journey, and should your illness progress, we can assist with home-based palliative care, medication for symptom relief, hospital bed-hire, and limited home-based care at the end of life.

With our care plan, we can help you avoid unnecessary testing and hospital visits.

How you can enrol with Alignd

If you have been diagnosed with advanced cancer, there are a few ways you can enrol with us:

  • You can contact us directly at info@alignd.co.za.
  • If you would prefer to go through your medical scheme, they can refer you to us too.
  • Your doctor and social worker may also provide you with information about the Alignd Palliative Care Programme and how it can help you – they can also refer you to access the programme.

Once you have been referred to Alignd, your doctor will need to fill out and sign the enrolment form and send it back to us. Alignd will then connect you to your care team to assist you and your family.

What you can expect on the Alignd journey

For those with cancer support needs, we cover an initial consultation with a palliative care trained doctor to assess your needs holistically – beyond your cancer treatment alone. Counselling for you and your family is included, as is putting in place an advance healthcare plan or living will. Follow-up doctor consultations, and consultations with your social worker are also covered so you’re supported throughout your treatment journey.

Should your illness be more progressed, the Alignd Palliative Care Programme offers more intensive support, including home-based palliative care, medication for symptom relief, hospital bed-hire, and limited home-based care (336 hours i.e. 2 weeks of 24-hour care or equivalent) at the end of life (this is not a replacement for frail care).

Alignd can help you navigate your serious cancer journey. Get in touch to learn more or enrol.

For providers

As a palliative care doctor, you will be aware of the many misaligned incentives in the palliative care space. The Alignd solution can empower practitioners and patients, and reduce costs without compromising quality.

We have developed a new way of paying for palliative care that supports a transformation of the health system: moving us away from volume to value

Alignd can help you deliver quality care by:

There are five easy steps to become part of the Alignd network:

1.

Remain a full member of Palprac.

2.

Email us on info@alignd.co.za to ask any questions you may have.

3.

Sign a contract: A social covenant to jointly commit to the best patient-outcomes, should your patients’ medical scheme offer Alignd cover.

4.

Set up a one-on-one session with our onboarding champions (assist@alignd.co.za), to assist you and your practice accounts manager to get started.

5.

Refer patients who you believe would benefit from palliative care to Alignd, if the patients’ medical scheme is an Alignd partner.

Alignd will train, assist and support practitioners at every step of the way so the process remains straight-forward and streamlined, and you can stay focused on your core role as a doctor.

For funders

Palliative care, while still a relatively new component to modern healthcare, is increasingly recognised as an essential part of all healthcare systems. Despite this, it is widely acknowledged that there is still inadequate access to comprehensive palliative care, and with an ageing population who are going to be living and dying with more complex conditions, the demand for care is only going to increase. Most terminally ill patients indicate a wish to die at home, but in the South African private healthcare sector they are much more likely to die in an intensive care or high care unit, frequently receiving aggressive, invasive and non-beneficial care. The consequence for funders is the high cost of care at the end-of-life stage. It is estimated that the medical scheme industry spent close to R20 billion in 2024 on patients in the last year of life. Alignd offers an easy-to-implement and innovative care solution that will save schemes money and give patients a greater say in the managing of serious illnesses. Since the first patients in 2020, Alignd has saved over half a billion rand for partner schemes. To contract with us or find out more, email: info@alignd.co.za.

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